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Technical SEO HTTP Status Codes Numbers

500 Internal Server Error

Quick Definition

The 500 Internal Server Error is an unexpected condition that the server of the website faces while processing the request. The error indicates that the server is unable to deliver the requested web page or resource effectively. It's typically a server-side issue, but repetitive errors can impact website functionality, crawling, and broader search results.

01 — OverviewWhat Is a 500 Internal Server Error?

For website owners, it's important to identify the cause of a 500 error, as the issue could be due to server configuration, application code, databases, plugins, file permissions, or limited resources. Understanding the nature of these mistakes allows companies to resolve technical problems while preserving an accurate website experience for users and search engines.

02 — CausesWhat Causes A 500 Internal Server Error?

There are many server-side problems that can occur that will cause a 500 Internal Server Error. Typical causes are

  • Server Settings Problems: Due to wrong server settings, configuration files, permissions, or rewrite rules, the website may not be able to process requests properly. A small setup change will make a perfectly working webpage show a 500 error.
  • Wrong Server-Side Code: If the application is written in PHP, Python, Java, or other server-based language, it may have a bug in the code that makes it fail when handling a request. A response of 500 can be caused by an uncontrolled exception or a syntax problem.
  • Database Problems: Database-driven websites might return a 500 error due to database connection failure, query timeout, or database unavailability. These problems may impact one page or the entire site.
  • Plugin or Theme Conflicts: Server errors can occur in content management systems like WordPress when plugins, themes, or other components are installed or updated. A compatibility issue may cause the application to fail during page loading.
  • Resource Limitations: Many hosting systems impose restrictions on memory, CPU, processes, or execution time. If a site surpasses those limits, server-side processing might fail and return a 500 response.
  • Incorrect File Permissions: If the permissions are incorrect, the server will be unable to access the files or folders required to generate a webpage. Some errors can be caused by limited permissions and can be fixed by adjusting them.

03 — SEO ImpactHow Does A 500 Error Affect SEO?

A temporary 500 error doesn't necessarily mean a website will drop its search engine ranking. However, ongoing or broad server errors can be problematic for SEO, as search engines require reliable access to pages so that they can crawl and index them.

Server errors can also lead to a poor user experience. Visitors who often find pages that are not available can exit the website, which decreases chances for interaction and converting visitors. Periodic website audit services are able to find technical errors, broken pages, crawlability concerns, and other website performance challenges.

04 — PlaybookHow To Fix A 500 Internal Server Error?

The proper corrective action depends on the cause of the error. If you are a website owner, here are some troubleshooting steps:

  1. Check Server Logs: The most effective sources for finding the root cause are server and application logs. Look through the server logs for error messages that happened when the 500 error occurred.
  2. Review Recent Changes: If this problem happened after installing a plugin, deploying code, changing server configuration, or updating your website, check those changes before proceeding.
  3. Verify Server Resources: Check free memory, CPU load, storage, and execution limits. This can happen when a website suddenly receives a lot of traffic or when there is a resource-intensive process running.
  4. Test Database Connectivity: For sites that rely on a database, make sure that the database server is reachable and the program has the right login information and authorizations to set up a connection.
  5. Review Configuration Files: Examine .htaccess and any other server config files for incorrect directives or syntax errors. One configuration issue could result in many pages generating 500 responses.
  6. Run A Technical Audit: A more comprehensive technical audit can help you find server errors and other SEO issues. Effective SEO audit services will look at technical SEO issues like crawlability, indexation, Core Web Vitals, mobile usability, HTTPS, structured data, XML sitemaps, and other website health issues.

05 — Comparison500 Vs. 404: What Is The Difference?

Both 500 and 404 errors stop users from reaching a requested webpage, but they show various underlying issues. A 500 error generally indicates a problem on the server end with an unexpected condition, and a 404 error indicates the resource was not found. Knowing the difference helps website owners to choose the right way of diagnosing issues.

Factor500 Internal Server Error404 Not Found
Error TypeServer-side errorMissing resource error
MeaningThe server encountered an unexpected problemThe requested page or resource could not be found
Common CauseCode, database, configuration, or server issuesDeleted, moved, or incorrect URL
SEO ImpactPersistent errors can interfere with crawling and indexingLarge numbers of incorrect 404s can waste crawl resources
Typical SolutionFix the underlying server or application problemRestore the page, correct the URL, or add a relevant redirect
HTTP Status500404

06 — CrawlingHow Search Engines Handle 500 Errors?

Search engines use HTTP status codes as a way to determine if the webpage is accessible effectively. This way, the crawler understands that the server had issues, as opposed to assuming that the page permanently does not exist.

If the server error is temporary, the SEO impact may not be that big, especially if the page becomes available again quickly. But if 500 errors happen often, search engines may have trouble crawling the website, and its pages may become less visible in search results.

So, website owners need to keep an eye on key pages for recurring server errors. You can find patterns by looking at server logs and crawling tools and by performing regular technical SEO audits. This will help you fix problems before they affect more of your site.

07 — PreventionHow To Prevent 500 Internal Server Errors?

Although you can't always prevent each and every server error, regular maintenance can help to reduce the chances of them occurring again. Update website software and plugins to the latest version. Monitor your server resources. Keep reliable backups. Review server logs. Test major changes before making them live on your website.

If your website suffers from regular technical issues, professional SEO consulting can help you identify technical priorities and develop a feasible optimization strategy.

08 — TakeawayFinal Thoughts

Repeated 500 Internal Server Errors can affect the website's accessibility, user experience, and search engine crawling. Addressing the root cause of a server problem quickly improves the reliability of the website. Regular technical monitoring and SEO audits can help to avoid the recurrence of errors impacting the search visibility and performance of your website.

09 — FAQsFrequently Asked Questions

What does a 500 Internal Server Error mean?

It means the website's server ran into an unexpected condition while processing a request and could not deliver the requested page or resource. It is a server-side problem, not an issue with the visitor's device.

What usually causes a 500 error?

Common causes include incorrect server settings or rewrite rules, bugs in server-side code, database connection problems, plugin or theme conflicts, hosting resource limits, and incorrect file permissions.

Does a 500 error hurt SEO?

A brief, one-off 500 error is not usually a problem. Frequent or site-wide 500 errors can make it harder for search engines to crawl and index pages, which may reduce their visibility over time.

What is the difference between a 500 and a 404 error?

A 500 error means the server hit an unexpected problem while handling the request. A 404 error means the server could not find the requested page, usually because it was deleted, moved, or the URL is wrong.

How do I start fixing a 500 Internal Server Error?

Start by checking server and application logs, then review recent changes such as plugin installs or code updates, check server resources, test database connectivity, and review configuration files like .htaccess.